Shipping & Returns

It generally takes between 1-2 Business Days for your orders to be processed. 

And once we have shipped your package we will send you a tracking no.

7-10 Business Days for International.

Log into your account through the online store, check out the fulfilment status against your recent order. If the order has been fulfilled, click onto the order information & you can find your tracking information here. 

If you don’t have an account

As soon as your order has been fulfilled, you’ll receive a shipping confirmation email titled “Your order is on the way”.

You will then be able to track your order through the tracking link on the email. If you haven’t received an email yet, not to worry! Your order will usually take around 24-48 hours to be dispatched. 

*Please note, tracking can take around 24-48 hours to update after dispatch 

Soon available…

Unfortunately, we currently don’t offer exchanges. In order to make the returns process as efficient as possible, we only offer refunds. 

We are so sorry to hear you have received a faulty item! Please send us the following info:

  • Your Order Number
  • Item Name
  • Photos that show:
    1. Product fault as clearly as possible
    2. Full-length photo of the item
    3. The Gymshark logo and label

There is no need to send your faulty item back to us; it could delay the resolution time.

If your item was damaged on delivery, please get in touch with us within 7 days with photographic evidence so that we can get it sorted for you.


We offer a 2-year warranty in Service & Repair. It does not cover the damage inflicted after the watch return.